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Our sales team will be in touch with you shortly to arrange a demo and assist with any questions you may have. We look forward to connecting with you!FAQ
What is lieKa?
lieKa is a Dealer Management System (DMS) designed to streamline and optimize dealership operations, offering tools for inventory management, sales tracking, customer relationship management, and more.
How can I access lieKa?
Accessing lieKa is simple and straightforward. Here’s how it works:
- Sign Up: Start by completing the necessary subscription and signup forms with a lieKa agent.
- Dealership Setup: Work with us to complete the Dealership Questionnaire, which helps us tailor lieKa to your specific needs.
- Get Started: Once setup is complete (within 7 working days), you’ll receive your login credentials to access the platform and start managing your dealership efficiently.
With lieKa, you’re up and running quickly, ready to streamline your operations in no time!
What are the system requirements for using lieKa?
lieKa is a web-based application hosted by AWS accessible through modern web browsers. Ensure you have a stable internet connection and an updated browser for optimal performance.
How is my data protected in lieKa?
lieKa ensures your data is highly secure by leveraging Amazon Web Services (AWS), a leading cloud platform known for its robust security measures. We use AWS's industry-standard encryption to protect your data during storage and transmission. AWS also provides advanced access controls to ensure only authorized personnel can access your information. Regular backups are performed, and lieKa adheres to global compliance standards to maintain data integrity and security.
What support options are available if I encounter issues with lieKa?
At lieKa, we focus on providing efficient, tech-driven support. Our primary support tool is the WhatsApp self-help service, where clients can follow menu-style options to access a library of helpful YouTube video tutorials. These resources are designed to make lieKa easy and intuitive to use.
If further assistance is needed, clients can log a callback request directly through the WhatsApp self-help tool, ensuring timely support from the relevant team member. This approach allows us to offer effective support without the need for a traditional call center.
How does billing work for lieKa subscriptions?
Billing for lieKa subscriptions is conducted via a convenient monthly debit order facility through Direct Debit. For more details on how the debit order process works, including terms and conditions, please visit their website.
What internet speed is required to seamlessly work with lieKa?
To ensure smooth and uninterrupted performance, lieKa requires a stable internet connection of at least 25 Mbps or faster.
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