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LieKa offers a comprehensive suite of Dealer Management Service (DMS) features designed to meet the unique needs of automotive dealerships.
FAQ
What is lieKa?
lieKa is a Dealer Management System (DMS) designed to streamline and optimize dealership operations, offering tools for inventory management, sales tracking, customer relationship management, and more.
How can I access lieKa?
Accessing lieKa is simple and straightforward. Here’s how it works:
- Sign Up: Start by completing the necessary subscription and signup forms with a lieKa agent.
- Dealership Setup: Work with us to complete the Dealership Questionnaire, which helps us tailor lieKa to your specific needs.
- Get Started: Once setup is complete (within 7 working days), you’ll receive your login credentials to access the platform and start managing your dealership efficiently.
With lieKa, you’re up and running quickly, ready to streamline your operations in no time!
What are the system requirements for using lieKa?
lieKa is a web-based application hosted by AWS accessible through modern web browsers. Ensure you have a stable internet connection and an updated browser for optimal performance.
How is my data protected in lieKa?
lieKa ensures your data is highly secure by leveraging Amazon Web Services (AWS), a leading cloud platform known for its robust security measures. We use AWS's industry-standard encryption to protect your data during storage and transmission. AWS also provides advanced access controls to ensure only authorized personnel can access your information. Regular backups are performed, and lieKa adheres to global compliance standards to maintain data integrity and security.
What support options are available if I encounter issues with lieKa?
At lieKa, we make support simple and accessible. Our comprehensive YouTube channel provides a growing library of easy-to-follow “How-To” videos, covering the key features and functions of the lieKa platform.
If you need further assistance, you can contact your lieKa Account Manager directly or log a support request with our team at support@lieka.co.za.
We’ll make sure your query gets to the right person and is resolved as efficiently as possible.
How does billing work for lieKa subscriptions?
lieKa subscriptions are billed monthly in advance. You’ll receive an invoice each month for your selected package and add-ons, making your monthly costs simple, transparent and easy to manage.
What internet speed is required to seamlessly work with lieKa?
To ensure smooth and uninterrupted performance, lieKa requires a stable internet connection of at least 10 Mbps or faster.
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